Terms of Services

Professional Standards & Mutual Trust

1. Introduction & Acceptance

Welcome to AishaLuxe. By accessing or using our website, you agree to comply with and be bound by these Terms of Services. If you do not agree with any part of these terms, please refrain from using our services.

2. Eligibility

Our services are intended for individuals who are at least 18 years of age. If you are under 18, you may use AishaLuxe only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

3. Account & Order Responsibility

When you create an account or place an order, you are responsible for maintaining the confidentiality of your account information. You agree to provide accurate and complete details for all purchases made at our store.

4. Product Information

We strive to display our cosmetics and undergarments as accurately as possible. However, please note that colors, sizes, and images may slightly vary depending on your screen settings or manufacturing batches. We do our best to ensure every product meets our high "Luxe" standards.

5. Pricing & Payments

All prices listed on AishaLuxe are in Pakistani Rupees (PKR). We accept various payment methods, including:

  • Cash on Delivery (COD) for your convenience.
  • Secure Online Bank Transfers and select Digital Wallets.

6. Order Confirmation & Cancellation

An order is only considered "Confirmed" once you receive a confirmation email or call from our team. We reserve the right to cancel orders due to stock unavailability or pricing errors. Customers may cancel their order before it is dispatched by contacting our support.

7. Shipping & Delivery

Currently, AishaLuxe delivers exclusively within Pakistan. We aim to dispatch orders promptly, but delivery times may vary based on your city. We are committed to ensuring your items reach you in perfect condition.

8. Returns & Exchanges

Due to the intimate and hygiene-sensitive nature of cosmetics and undergarments, returns are handled strictly according to our store policy. Please check our dedicated Returns page or contact Customer Care for specific guidance on exchange eligibility.

9. Intellectual Property

All content on this website, including logos, designs, images, and text, is the property of AishaLuxe. Unauthorized use, reproduction, or distribution of our branding material is strictly prohibited.

10. Governing Law

These Terms of Services are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms will be settled in the relevant courts of Pakistan.

11. Limitation of Liability

AishaLuxe shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products, provided we have fulfilled our professional duties in good faith.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which details how we handle your personal data.

13. Contact Information

If you have any questions about these Terms, please reach out to our team:

AishaLuxe Management

Support Email: help@aishaluxe.com

WhatsApp/Phone: +92 3XX XXXXXXX